Frequently Asked Questions
Everything you need to know about our craftsmanship and services.
How should I care for my carabiner pleated skirt?
We recommend professional dry clean only. Each piece features intricate metal hardware and deadstock fabrics that require specialized handling to maintain their structural integrity.
What is your shipping policy for international orders?
We ship worldwide via DHL Express. Shipping costs and estimated delivery times are calculated at checkout based on your location. Please note that duties and taxes are the responsibility of the recipient.
How do I determine my correct size?
Our sizing often follows a unique scale (S/M and M/L) due to the adjustable nature of our belted designs. Please refer to the specific size guide on each product page for exact measurements in centimeters.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, with all tags and hardware intact. Sale items and customized pieces are final sale.
Are your materials sustainable?
Yes, sustainability is at our core. We utilize recycled materials, deadstock textiles, and traditional craft techniques to minimize waste and ensure each garment is unique.
Can I track my order status?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.